Purpose
This Privacy Policy explains how East Peak Contracting collects, uses, discloses, and protects personal information in accordance with British Columbia's Personal Information Protection Act (PIPA). Users agree to the collection and use of information as described by engaging with the company's website or services.
Scope
The policy applies to website visitors, clients, contractors, suppliers, and anyone interacting with East Peak Contracting online or offline.
Information We Collect
- Contact Information: name, address, phone number, and email
- Project Information: property address, design or construction details, project scope
- Billing Information: payment details, invoices, and related records
- Communications: emails, messages, and other correspondence
- Website Usage Data: IP address, browser type, operating system, and pages visited (via analytics and cookies)
The company identifies collection purposes before or at time of collection.
Use of Information
Information is used to:
- Provide, manage, and deliver construction and contracting services
- Communicate about estimates, project updates, or service inquiries
- Process payments and maintain financial records
- Comply with legal and regulatory obligations
- Improve website, marketing, and client experience
No other uses occur without consent, except as required by law.
Consent
By providing personal information, users consent to the outlined use. Consent may be withdrawn anytime, subject to legal or contractual restrictions. Withdrawal may prevent continued service provision.
Disclosure of Information
Information may be shared with:
- Subcontractors or suppliers involved in projects
- Third-party service providers (payment processors, email services, analytics tools)
- Legal entities as required by law, regulation, or court order
The company does not sell, rent, or trade personal information.
Storage and Protection
Personal information is stored securely using physical and electronic safeguards preventing unauthorized access, loss, or misuse. Access is restricted to authorized employees and service providers. Electronic data resides on secure servers; paper records remain in locked facilities.
Retention of Information
Information is retained only as long as necessary for collection purposes or as required by law. After use, information is securely deleted or destroyed.
Cookies and Analytics
The website uses cookies and similar technologies to enhance user experience, track performance, and analyze traffic. Cookies may collect IP address, browser type, and pages visited. Browser settings allow cookie disabling, though some website functionality may be affected. Analytics tools like Google Analytics process anonymized data per their privacy policies.
Your Rights under PIPA
Under British Columbia's Personal Information Protection Act, users have rights to:
- Access and request correction of personal information
- Withdraw consent for future use
- Request details on information use or sharing
Contact the Privacy Officer to exercise these rights.
Third-Party Links
The website contains links to other sites. The company is not responsible for third-party privacy practices or content. Users should review third-party privacy policies before providing information.
Children's Privacy
Services and website are not intended for individuals under 18. The company does not knowingly collect minor information. Discovered minor information is promptly deleted.
Updates to This Policy
Updates may occur to maintain compliance with BC law and industry best practices. Updated policies are posted with revised effective dates.
Contact Us — Privacy Officer
East Peak Contracting
Email: [email protected]
Address: 608 - 654 Cook Rd, Kelowna British Columbia V1W 3G7
Phone: (604) 210-6563