Effective Date: November 14, 2025
Website: www.eastpeakcontracting.com
Company: LH Bros LLC (DBA – East Peak Contracting)

Purpose

This Privacy Policy explains how East Peak Contracting (“the Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

By using our website or engaging our services, you agree to the collection and use of your information as described in this policy.

Scope

This Privacy Policy applies to all visitors to our website, clients, contractors, suppliers, and anyone who interacts with East Peak Contracting, whether online or offline.

Information We Collect

We collect personal information only as necessary to provide our services and operate our business. This may include:

Contact Information: name, address, phone number, and email

Project Information: property address, design or construction details, project scope

Billing Information: payment details, invoices, and related records

Communications: emails, messages, and other correspondence

Website Usage Data: IP address, browser type, operating system, and pages visited (via analytics and cookies)

We will always identify the purpose for collecting your information before or at the time it is collected.

Use of Information

We use your information to:

Provide, manage, and deliver construction and contracting services

Communicate about estimates, project updates, or service inquiries

Process payments and maintain financial records

Comply with legal and regulatory obligations

Improve our website, marketing, and client experience

We will not use your information for any other purpose without your consent, except as required by law.

Consent

By providing personal information to East Peak Contracting, you consent to our use of it as outlined in this Privacy Policy.
You may withdraw consent at any time, subject to legal or contractual restrictions. If you withdraw consent, we may be unable to continue providing certain services.

Disclosure of Information

We may share your personal information only as necessary for legitimate business purposes, such as:

With subcontractors or suppliers directly involved in your project

With third-party service providers (e.g., payment processors, email services, analytics tools)

As required by law, regulation, or court order

We do not sell, rent, or trade personal information to any third parties.

Storage and Protection

We store personal information securely, using both physical and electronic safeguards to prevent unauthorized access, loss, or misuse.

Access is restricted to authorized employees and service providers who require the information to perform their duties.

All electronic data is stored on secure servers, and paper records (if any) are kept in locked facilities.

Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, the information is securely deleted or destroyed.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience, track performance, and analyze traffic.

Cookies may collect information such as IP address, browser type, and pages visited. You may disable cookies in your browser settings, but some parts of our website may not function properly as a result.

We use analytics tools (such as Google Analytics) that process anonymized data in accordance with their respective privacy policies.

Your Rights under PIPA

Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:

Access and request correction of your personal information

Withdraw consent for future use of your information

Request details on how your information has been used or shared

To exercise these rights, please contact our Privacy Officer (details below).

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, it will be promptly deleted.

Updates to This Policy

We may update this Privacy Policy from time to time to remain compliant with BC law and industry best practices. Any updates will be posted on our website with a revised effective date.

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Privacy Officer
East Peak Contracting (LH Bros LLC)
Email: [email protected]
Address: 608 - 654 Cook Rd, Kelowna British Columbia V1W 3G7
Phone: (604) 210-6563

We will respond to all privacy-related inquiries within a reasonable time frame, as required under PIPA.